ARPAC recognizes the
importance of a quick response when machines are down. If your maintenance
staff is unable to diagnose an issue, wouldn't it be great if you could
"beam" an ARPAC factory-certified service technician to your plant? A
few hours could be the difference between filling an order and missing a
That's why ARPAC has
developed a package that we call "Virtual Technician Services" (VTS).
Using an Ethernet or wireless broadband connection, our unique package of
hardware and software immediately sends a stream of video and data to ARPAC's
help desk, allowing our service engineers to provide your local staff with
remote diagnostics and support.
ARPAC's VTS package provides the following benefits:
- Remote diagnostics of machine
- Fast response time to machine
- Budget friendly assistance by
saving travel and labor costs
- Annual subscription programs
tailored to the level of required support
- Maximizing your machine’s
uptime and output
To find the best solution for you please contact us now.